Frequently asked questions

What is SDX, and how does it benefit distributors?

SDX is a comprehensive distributor management platform that streamlines operations, enhances communication, and drives sales growth. By offering tools like order management, financial tracking, and mobile access, SDX empowers distributors to operate more efficiently and effectively. 

How does SDX improve order accuracy?

SDX's user-friendly interface allows distributors to access real-time product catalogs and pricing, ensuring accurate order placement. This reduces errors and speeds up order processing, enhancing overall efficiency. 

Can SDX be integrated with existing systems?

Yes, SDX is designed to integrate seamlessly with various ERP and CRM systems. This allows businesses to unify their operations and provide distributors with a consistent experience, leveraging existing data and processes.

What makes SDX's mobile app unique?

SDX's mobile app provides distributors with on-the-go access to essential tools and information. With features like order management and customer data access, distributors can remain productive and responsive, even when away from the office. 

How can SDX help with financial reconciliation?

SDX simplifies financial reconciliation through automated invoicing and payment processing. By providing a clear financial trail, distributors can easily track transactions, ensuring accuracy and transparency in their financial operations. 

How does SDX handle different commission structures?

SDX allows for customization of commission plans, accommodating various structures based on products, territories, or individual performance. Whether you need flat-rate commissions, tiered structures, or complex quota-based systems, SDX can handle it with ease.

How does SDX ensure commission accuracy?

SDX uses automated calculations based on predefined rules, reducing the risk of human error and ensuring that commissions are calculated accurately every time. The system also includes audit trails and detailed reports to verify the accuracy of all transactions.

Is it possible to track historical commission data in SDX?

Yes, SDX allows you to track and access historical commission data, enabling you to analyze past performance and trends. This historical data can be invaluable for making informed decisions about future commission strategies and identifying long-term trends.

Can SDX handle complex commission scenarios, such as tiered or multi-level commissions?

Absolutely. SDX is designed to handle complex commission structures, including tiered, multi-level, or quota-based commissions. This flexibility ensures that you can create commission plans that align perfectly with your business model and sales strategy.

Can SDX integrate with my existing CRM?

Yes, SDX integrates with popular CRM systems, ensuring a seamless flow of data across your sales and financial platforms. This integration ensures that your sales and commission data are always up to date and consistent across all your systems.